Staff
Service
Launi Kopa
Service Advisor
Steve Norkaitis
Service Writer
Finance
Anthony Tooson
Finance Manager
John Grey
Finance Manager
Management
Michael Pace
Service Manager
Vinicius "Vinny" Santos
Sales Manager
Jordan Tishler
Sales Manager
Ramon Roedan
General Sales Manager
Sales
Greg Bertholf
Sales and Finance Specialist
John Costa
Sales Consultant
Xavier Delgado
Sales Person
Selton Oliveira
Sales Consultant
Nate Searfoss
Sales Consultant
Robert Rundle
Customer Service Rep
JIM MANNING
Sales Consultant
Jacob Salazar
Sales Consultant
Parts
Ray Martinez
Parts Advisor
Pete Buselli
Parts Manager
Launi Kopa
Service Advisor
Jul 23, 2026
In all of my years dealing with car dealership service
In all of my years dealing with car dealership service departments, I have never come across a person who is as kind, compassionate, considerate, and willing to "think outside the box" as Launi is. As service advisors go, I would never want to let her go. Sadly, in less than a year, I will be moving out of state. I wish that we could take her with us or at least clone her professionalism and understanding of our issues.
Jul 15, 2026
Had my vehicle towed in for an issue with it misfiring on
Had my vehicle towed in for an issue with it misfiring on #4 cylinder. I was very surprised they had an appt available on 7/13/2026 at 130pm. I was able to get my car towed and it arrived onsite at 1019am 7/13/2026. At 4pm on the same day I reached out for a status. They told me I did not respond to a text to acknowledge working on the vehicle. Told them I did not get a text and immediately they sent me the text. I acknowledged it and just figured something went wrong and it work itself out. The next day, 7/14, I reached out in the morning and was told since it was next in line to get in. I asked when I would know what is wrong. The woman I spoke to said it will take a couple days for them to contact me. I am confused....next in line but then it will take couple days. Why is that. I got the answer we are very busy here and people have called off. Still I am confused I am next in line but it will take a couple days to get back to me. I wait until the afternoon to check again, I called and this time I was told that they are contacting Enterprise. I asked why and they stated they don't have a vehicle. Told the lady that I wasn't looking for a vehicle and then she put me on hold and told me that I am next in line. Learning here that the standard answer here is you are next in line. In the late afternoon I called back and this time Steve answered the phone. I explained the same thing to him and he told me I don't have an appt so get it in when he can. I tried to explain that I had an appt on Monday. Okay, I will just try the next day. Today, 7/15 I called again and was told we will call you when the car gets in. I don't have faith in them calling me because they did not call me when they had an issue with the appt and it took me to call to find out they sent the wrong text. Clearly the service department is understaffed and just do what they need to get people off the phone. This is the reason I stopped going there for service because it was terrible and I take it to my local garage. Since this was a warranty item (I believe) I am stuck taking it to the dealer. If I would have known all of this I would have taken it to the garage near my house to get checked. Now that it is towed, I am stuck without a vehicle and can't get an answer when it will get in. Willing to update my review at a later time when I finally get someone to be honest with me. Steve was the most honest with I am going to get it in as fast as I can. The others....next in line....okay, that is not being truthful.
Apr 01, 2026
Great job as always.
Great job as always. Keep up the good work over there. Continue to be positive
Mar 29, 2026
As always Dickson City Hyundai has my best interest at
As always Dickson City Hyundai has my best interest at heart. Thank you so much still getting used to a shift again but glad I have one.I really didn’t like the new one.
Dec 27, 2025
I have bought atleast 6 vehicles over the last 10 years
I have bought atleast 6 vehicles over the last 10 years and John has been the best to work with. I will continue to go directly to him when both of my leases are up.
Anthony Tooson
Finance Manager
Aug 13, 2026
Costliest mistake of my life stepping foot onto DC
Costliest mistake of my life stepping foot onto DC Hyundai! How do you put $13,000.00 down on the cost of a car, and it is added to the end of the loan? Charge for a warranty that was not needed? $7000.00 extra in fees that were not explained. There went my $13,000.00. Shame on Nate and Anthony! They totally took advantage of an older couple. $25,000.00 car minus $13,000.00 down payment, and I'm owing $38,000??? If I wanted to get screwed, I could have stayed closer to home and gone to Motor World!!! You people are even worse!! I filed a complaint with BBB and Pa Attorney General's office.
Jul 08, 2026
So far the dealership has done the right thing by me.
So far the dealership has done the right thing by me. When my check engine light came on 3 days after I got the car, the got it right in and checked it out.
Jun 18, 2026
I was very happy with my salesperson, Sondro!
I was very happy with my salesperson, Sondro! He listened to what I was looking for and helped make it happen!
Jun 18, 2026
My salesman, Sondro, was wonderful!
My salesman, Sondro, was wonderful! I truly enjoyed the fact that he listened to me and made it possible for me to lease.
Jun 15, 2026
Everyone is so friendly and helpful.
Everyone is so friendly and helpful. They made sure to get me into my dream car!
Michael Pace
Service Manager
Nov 19, 2025
All parts of the process were quick and easy all involved
All parts of the process were quick and easy all involved were very much rated a 10
Dec 24, 2023
Stinks Would never buy there again or recommend they
Stinks Would never buy there again or recommend they don't get back to you
Nov 18, 2023
Too high markup above MSRP.
Too high markup above MSRP. Need to explain price structure better and current deal s.
Nov 13, 2023
The Michaels and Vinny were great.
The Michaels and Vinny were great. They stayed late to show me around and fulfilled all of their promises.
Nov 02, 2023
Vinny Santos was my salesmen .
Vinny Santos was my salesmen . He was awesome . He listened to me . He was very patient and accommodating. I would recommend Vinny to my friends. The dealership was clean , friendly and welcoming . They were also very quick at responding to my internet query. Which I had inquired about a vehicle at many dealers within a 150 mile radius of my home. Dickson City was the first to reach out to me . I gave them the first chance at selling me a vehicle . Vinny came though .
Vinicius "Vinny" Santos
Sales Manager
Aug 12, 2026
Great dealership and staff.
Great dealership and staff. From Mike the salesman, John in finance, and all staff who assisted me, everyone was terrific. Great buying experience! A big thank you to Carlos!
Apr 04, 2026
Honestly the best place i could have gone to get a car.
Honestly the best place i could have gone to get a car. I was in and out in about 45 minutes with the car of my choice. Been driving my new car for 3 days now and could not be happier. Thank you so much.
Apr 01, 2026
Great job as always.
Great job as always. Keep up the good work over there. Continue to be positive
Mar 29, 2026
As always Dickson City Hyundai has my best interest at
As always Dickson City Hyundai has my best interest at heart. Thank you so much still getting used to a shift again but glad I have one.I really didn’t like the new one.
Mar 05, 2026
Nate was amazing!
Nate was amazing! He went above and beyond to help me. All questions asked and answered fast. Loved the follow up phone call.
Greg Bertholf
Sales and Finance Specialist
Jul 30, 2026
Everyone was great to work with the deal was done in a
Everyone was great to work with the deal was done in a reasonable amount of time and I am happy with he vehicle I got
May 27, 2026
Very pleased with the professionalism and no pressure
Very pleased with the professionalism and no pressure attitude from Sales Specialist, Greg B. and Finance Manager, Anthony T. from beginning to end! Special shout out to the General Manager, Raymond McGarry who went above and beyond to ensure everything went smoothly! Highly recommend Dickson City Hyundai if you are in the market for a new vehicle!
Apr 13, 2026
Thank u appreciate it good people they did good job they
Thank u appreciate it good people they did good job they help us a lot thank you so much about it
Mar 02, 2026
Efficient.
Efficient. Everyone was friendly, efficient and ready to please. Would recommend to anyone. Great job.
Feb 27, 2026
Excellent service and accommodating staff!
Excellent service and accommodating staff! Helped with finding suitable and affordable new car options. Would recommend to anybody looking for a new car!
Jordan Tishler
Sales Manager
Aug 12, 2026
Great dealership and staff.
Great dealership and staff. From Mike the salesman, John in finance, and all staff who assisted me, everyone was terrific. Great buying experience! A big thank you to Carlos!
Mar 05, 2026
Nate was amazing!
Nate was amazing! He went above and beyond to help me. All questions asked and answered fast. Loved the follow up phone call.
Feb 27, 2026
Excellent service and accommodating staff!
Excellent service and accommodating staff! Helped with finding suitable and affordable new car options. Would recommend to anybody looking for a new car!
Feb 04, 2026
Very courteous.
Very courteous. Have bought my last 5 vehicles there,same customer service. Love Love My Hyundai
Jan 04, 2026
Grateful for the help I got getting in a better car.
Grateful for the help I got getting in a better car. They were helpful all the way to ensure customer satisfaction.
Ramon Roedan
General Sales Manager
Jun 01, 2026
Nate was great!
Nate was great! From the initial contact he was very pleasant and engaging. He retrieved the vehicle I requested without delay and went over all the features in a way that even I could understand prior to a test drive. His explanation was simple, concise and he was very respectful as well as professional throughout the entire process. Never once did my wife and I feel rushed and no sales pressure. Having had a previous negative experience at this dealership we debated giving them another chance and Nate was the reason we did. We are glad we did. Highly recommend Nate Seefarss for a fair and respectable car buying experience.
Apr 20, 2026
This place is amazing and Jimmy went above and beyond for
This place is amazing and Jimmy went above and beyond for my boyfriend and me and I couldn't be more thankful. They will work with you.
Apr 17, 2026
Amazing to work with, they really listen to what you want
Amazing to work with, they really listen to what you want and payment wise. Will be back in 3 years
Apr 13, 2026
Thank u appreciate it good people they did good job they
Thank u appreciate it good people they did good job they help us a lot thank you so much about it
Apr 01, 2026
I can honestly count this as my best car buying
I can honestly count this as my best car buying experience I have ever had. I've purchased many new vehicles in my life, but Alex, Ramon and John were all fantastic people. I wasn't pressured into anything, I actually left the dealership unsure I wanted to trade my vehicle. I came back that day and bought my new car. It was all due to the staff and management. I can recommend Dickson City Hyundai knowing you'll be well taken care of.
Ray Martinez
Parts Advisor
Nov 02, 2023
I walked into the building not knowing if I wanted to
I walked into the building not knowing if I wanted to trade in or just sell and leave. After talking with Angela, we came up with a great price and I was lucky enough yo walk out driving a brand new car!
Oct 28, 2023
They are courteous and friendly.
They are courteous and friendly. Hv recommended them to several friends. Their service is good.
Sep 02, 2023
Very disappointed in the service I received.
Very disappointed in the service I received. 2 issues that I was there for I was told it’s not their problem and they couldn’t help me. Also was suppose the have the car detailed and that was never complete.
Aug 31, 2023
Waited over two hrs for a 15 minute recall fix.
Waited over two hrs for a 15 minute recall fix. Service tech was rude. Will go elsewhere in the future
Apr 17, 2023
Good place to buy a car they will work with you and
Good place to buy a car they will work with you and they'll get you into a vehicle that you like and great service when you bring your car in for oil changes inspection and whatever you need with the vehicle you purchase.go to Dicksoncity Hyundai
Pete Buselli
Parts Manager
Jun 07, 2023
Very professional and to the point and all the features
Very professional and to the point and all the features and operation of the vehicle. Great guy
Apr 17, 2023
Good place to buy a car they will work with you and
Good place to buy a car they will work with you and they'll get you into a vehicle that you like and great service when you bring your car in for oil changes inspection and whatever you need with the vehicle you purchase.go to Dicksoncity Hyundai
Mar 18, 2023
Great professional service awesome people that work in
Great professional service awesome people that work in Dickson city Hyundai. Wil recommended to all my friends and family
Mar 01, 2023
Most professional environment I’ve visited in a long
Most professional environment I’ve visited in a long time. They really took time to listen to my concerns and discuss options for service for future appointments.
Jan 20, 2023
Launi and joey are the best.
Launi and joey are the best. Thanks alot for everything. Pete is cool too by the way.
John Costa
Sales Consultant
Jun 13, 2026
Friendly, considerate and trustworthy.
Friendly, considerate and trustworthy. Anthony Tooson sold me my last Hyundai in 2014. So awesome, I came back. John Costa was very kind and helpful. Still have my 2013 Santa Fe & now a 2025 Tucson??
Jun 05, 2026
I was able to discuss what I was looking for and my
I was able to discuss what I was looking for and my finances. I think John found something that would meet my needs. Overall, a good experience.
May 27, 2026
Very rushed , only tried to sell me the cheapest car.
Very rushed , only tried to sell me the cheapest car. Because I was credit challenged. I didn't leave happy.
May 22, 2026
I worked with John Costa, I could not ask for a better
I worked with John Costa, I could not ask for a better sales person!! He worked overtime to get my loan approved and set me up with a beautiful and reliable car. I visited multiple dealerships and not one would work with me or explain the options available to me. I now understand the car buying and loan process. I will be bringing my son to this dealership and especially to John when he is ready to purchase his car and when (many years down the road) I need a new vehicle. I honestly suggest working with John C and John Grey in financing. They will have you driving away with a smile on your face!
May 08, 2026
John was a great salesman He wasn't pushy and took his
John was a great salesman He wasn't pushy and took his time making sure I knew exactly what I was getting into. Financing was an easy process. Great experience all around.
John Grey
Finance Manager
Aug 12, 2026
Great dealership and staff.
Great dealership and staff. From Mike the salesman, John in finance, and all staff who assisted me, everyone was terrific. Great buying experience! A big thank you to Carlos!
Aug 10, 2026
Went in for a car left with it same day good service and
Went in for a car left with it same day good service and quick delivery
Aug 05, 2026
Starting with Vinny and working with Jacob (Jay) was a
Starting with Vinny and working with Jacob (Jay) was a pleasure! They made this a very smooth transition
Jul 31, 2026
It was fantastic.
It was fantastic. I love Dickson city Hyundai. We retreated like family from the minute we walked in the door till the minute we left
Jul 25, 2026
Very good Very except for this message Stop texting me
Very good Very except for this message Stop texting me you are a pain my xxx
Xavier Delgado
Sales Person
Aug 14, 2026
Very friendly , answered all my questions and when i
Very friendly , answered all my questions and when i asked them to speed up the process they did!
Aug 06, 2026
It was a very nice professional experience Everyone was
It was a very nice professional experience Everyone was very nice and caring making sure that everything was right for you
Jul 21, 2026
Very nice and knowledgeable.
Very nice and knowledgeable. I appreciate his honesty and respect Got us a good deal and right cars we need.
Jun 11, 2026
They were very friendly and extremely easy to work with
They were very friendly and extremely easy to work with Professional and courteous Very pleasant
May 27, 2026
We were treated incredibly well from start to finish.
We were treated incredibly well from start to finish. I could not be happier with our experience.
Selton Oliveira
Sales Consultant
Aug 10, 2026
Went in for a car left with it same day good service and
Went in for a car left with it same day good service and quick delivery
May 06, 2026
The best dealership Good service The service, excellence
The best dealership Good service The service, excellence and a great treatment And there are the best
Apr 15, 2026
They were polite.
They were polite. Accommodating and willing to work with me to help me leave with a new vehicle.
Apr 13, 2026
Thank u appreciate it good people they did good job they
Thank u appreciate it good people they did good job they help us a lot thank you so much about it
Apr 08, 2026
As soon as I walked in I was greeted and Alex started
As soon as I walked in I was greeted and Alex started helping me with the vehicle I was looking for.
Nate Searfoss
Sales Consultant
Aug 13, 2026
Costliest mistake of my life stepping foot onto DC
Costliest mistake of my life stepping foot onto DC Hyundai! How do you put $13,000.00 down on the cost of a car, and it is added to the end of the loan? Charge for a warranty that was not needed? $7000.00 extra in fees that were not explained. There went my $13,000.00. Shame on Nate and Anthony! They totally took advantage of an older couple. $25,000.00 car minus $13,000.00 down payment, and I'm owing $38,000??? If I wanted to get screwed, I could have stayed closer to home and gone to Motor World!!! You people are even worse!! I filed a complaint with BBB and Pa Attorney General's office.
Jul 30, 2026
Everyone was great to work with the deal was done in a
Everyone was great to work with the deal was done in a reasonable amount of time and I am happy with he vehicle I got
Jul 29, 2026
Salesman we dealt with Mike Marhelski, was a pro.
Salesman we dealt with Mike Marhelski, was a pro. Easy to talk to, easy to understand.
Jul 29, 2026
Very nice people.
Very nice people. Easy to get a car. Would buy again. Everyone helpful and pleasant
Jun 14, 2026
Understanding of my financial needs and cooperative
Understanding of my financial needs and cooperative helping me find the best deal Attentive and patient
Robert Rundle
Customer Service Rep
Apr 13, 2026
Thank u appreciate it good people they did good job they
Thank u appreciate it good people they did good job they help us a lot thank you so much about it
Feb 27, 2026
Excellent service and accommodating staff!
Excellent service and accommodating staff! Helped with finding suitable and affordable new car options. Would recommend to anybody looking for a new car!
Feb 04, 2026
Very courteous.
Very courteous. Have bought my last 5 vehicles there,same customer service. Love Love My Hyundai
Jan 04, 2026
Grateful for the help I got getting in a better car.
Grateful for the help I got getting in a better car. They were helpful all the way to ensure customer satisfaction.
Dec 27, 2025
I have bought atleast 6 vehicles over the last 10 years
I have bought atleast 6 vehicles over the last 10 years and John has been the best to work with. I will continue to go directly to him when both of my leases are up.
JIM MANNING
Sales Consultant
Apr 20, 2026
This place is amazing and Jimmy went above and beyond for
This place is amazing and Jimmy went above and beyond for my boyfriend and me and I couldn't be more thankful. They will work with you.
Apr 17, 2026
Amazing to work with, they really listen to what you want
Amazing to work with, they really listen to what you want and payment wise. Will be back in 3 years
Apr 13, 2026
Thank u appreciate it good people they did good job they
Thank u appreciate it good people they did good job they help us a lot thank you so much about it
Feb 27, 2026
Excellent service and accommodating staff!
Excellent service and accommodating staff! Helped with finding suitable and affordable new car options. Would recommend to anybody looking for a new car!
Feb 24, 2026
I highly recommend this dealership, they helped me a lot
I highly recommend this dealership, they helped me a lot in choosing my new car and helped me for my trade in. Staff are nice, specially to my sales agent Jim, he make sure that I will be able to get the car that I want and thanks also to Nate for helping.
Steve Norkaitis
Service Writer
Jul 15, 2026
Had my vehicle towed in for an issue with it misfiring on
Had my vehicle towed in for an issue with it misfiring on #4 cylinder. I was very surprised they had an appt available on 7/13/2026 at 130pm. I was able to get my car towed and it arrived onsite at 1019am 7/13/2026. At 4pm on the same day I reached out for a status. They told me I did not respond to a text to acknowledge working on the vehicle. Told them I did not get a text and immediately they sent me the text. I acknowledged it and just figured something went wrong and it work itself out. The next day, 7/14, I reached out in the morning and was told since it was next in line to get in. I asked when I would know what is wrong. The woman I spoke to said it will take a couple days for them to contact me. I am confused....next in line but then it will take couple days. Why is that. I got the answer we are very busy here and people have called off. Still I am confused I am next in line but it will take a couple days to get back to me. I wait until the afternoon to check again, I called and this time I was told that they are contacting Enterprise. I asked why and they stated they don't have a vehicle. Told the lady that I wasn't looking for a vehicle and then she put me on hold and told me that I am next in line. Learning here that the standard answer here is you are next in line. In the late afternoon I called back and this time Steve answered the phone. I explained the same thing to him and he told me I don't have an appt so get it in when he can. I tried to explain that I had an appt on Monday. Okay, I will just try the next day. Today, 7/15 I called again and was told we will call you when the car gets in. I don't have faith in them calling me because they did not call me when they had an issue with the appt and it took me to call to find out they sent the wrong text. Clearly the service department is understaffed and just do what they need to get people off the phone. This is the reason I stopped going there for service because it was terrible and I take it to my local garage. Since this was a warranty item (I believe) I am stuck taking it to the dealer. If I would have known all of this I would have taken it to the garage near my house to get checked. Now that it is towed, I am stuck without a vehicle and can't get an answer when it will get in. Willing to update my review at a later time when I finally get someone to be honest with me. Steve was the most honest with I am going to get it in as fast as I can. The others....next in line....okay, that is not being truthful.
Mar 02, 2026
Everyone was really great and did everything they
Everyone was really great and did everything they possibly could to help get the deal done and me and my wife really appreciated that
Feb 09, 2026
José F.
José F. worked with me to get me into a car incredibly fast after I was in an accident and urgently needed transportation. He truly listened to my needs and made sure I got exactly what I was looking for—no pressure, just great service. Tony, the finance manager, was equally amazing. He answered all of my questions thoroughly and took the time to clearly explain every document before I signed, which made the entire process stress-free. I highly recommend working with both of these gentlemen. The experience was smooth, professional, and reassuring, and I absolutely look forward to working with them again in the future.
Jacob Salazar
Sales Consultant
Jun 02, 2026
Jacob was fantastic to deal with.
Jacob was fantastic to deal with. Very professional with a great and inviting attitude. Stayed late to work on our schedule making it a quick and easy process. One of the better car dealership expieriences.
Apr 22, 2026
The dealership was ran extremely.
The dealership was ran extremely. We were greeted before we even walked in the door and the top priority was the customer. Everything was explained very throughly and the dealer made sure I understood everything before continuing anything.
