Customer service is difficult. Made appointment and asked if I was picking up later. Also said check e

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When buying, they are super nice. Bought the platinum extended warranty for a used car from their lot. Had after market starter put in. My car wouldn’t start after having it for 3 -4 months and again the same issue in a couple months after that. They ran a diagnostic each time. First time they couldn’t find an issue. But then said it was the battery and of course replaced it. Second time couldn’t find nothing again after they ran a diagnostic and Was told to take it to a Nissan dealer to diagnose it. I took my ...

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I must not of got the memo! Apparently, everyone and their Mother's are racing over to Dickson City Hyundai to get new vehicles. I called yesterday, I was told by the desk girl that all the salesmen were busy. She took my name and repeated my number back to me, letting me know that someone would call me back. Today arrives. You guessed it. No call back. Are we surprised? Nope. But when you owe money or they want to close a deal, I'm sure they have your number on speed dial. I call again this afternoon, and ...

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Have been here twice to get a car and have had excellent customer service. Professional, knowledgeable and courteous. Helped us find the perfect car match for us to take home today!

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I took my car (henceforth referred to as Lu) in for a needed service on the computer. I dropped her off (a lovely person, don't know name, checked me in!) at 8am and went to Starbucks to write and wait. Dustin was amazing! He kept me informed throughout the entire morning. When they discovered that she needed tires, he was great at suggesting types and price levels for me. "She needed new shoes!" I, of course, got them! Can't let Lu walk around in old shoes. In addition, they did an oil change for me. And ...

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My wife purchased A used Hindi on a used car lot in Honesdale. We put a lot of money into the exhaust system, replacing a cat and a lot of pipe. Next we checked recalls on the vehicle. There were a number so we called for an appointment and were that they only did recalls once a month so we waited. Once the work was completed she was constantly contacted telling her that they would give her a great deal on a used one. She went to the dealership Ang the salesman would only sell her a new one so ...

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Had an outstanding experience with Hyundai Dickson City! Greg Bertholf is outstanding knowledgeable and courteous! I would not hesitate in purchasing another Hyunda from Dickson City Hyundai. Thanks Greg!

We had Johnathan . He was very professional and an all around nice guy! I would recommend him to anybody . Thank you again.

Alex was a real pleasure to work with! He really went above and beyond for me! He understood and addressed all of my concerns! I would definitely recommend Dickson City Hyundai to anyone looking for a car!

My husband Just recently purchased a hyundai Kona through Chris at Dickson city Hyundai. He went and above and beyond in getting us not only into a car we wanted but one that had everything we wanted down to the color . Thank you this is definitely an upgrade from our last, thank you for everything you guys do !

Excellent work.Thanks

Great people will do whatever they can to help you out. I want to thank Nezir for helping me. Thank you everyone there i will be back....

What an amazing experience. Alex was top notch. A complete pleasure to work with. He went above and beyond to help me get the vehicle I really wanted. Everyone at this dealership treats you very well. I highly recommend this dealership. I highly recommend seeing Alex. Such a much better experience than other dealerships !

The salespeople 🧑🏽‍💼 are kind and empathetic, just like the bank's sales managers, and they are attentive to the customer's needs. I felt a little aggrieved in the service area, because they questioned my word when I explained that I bought the car I have there, but they didn't believe me. And that made me uncomfortable until, talking among themselves, they differed as to whether they did.

Great service and vehicle selection could’ve gone a little faster but overall good experience

Friendly , not pushy , listen to concerns and find solutions, not to mention got the vehicle i wanted

I have deleted my previous review on here and revised my rating. Although I did have battery issues only a month after purchasing my Certified Preowned 2021 Tucson and issues with one of the receptionists giving incorrect information on the issue being covered by warranty over the phone and being rude, the Service Manager Dustin did help me out greatly by getting my vehicle fixed quickly after the third time my car battery was completely dead and also gave me a free oil change afterwards. (I really do appreciate the token of kindness) Launi, my usual service advisor, is also always ...

Vinny santos was very informative & had very good communication with me through the whole process of getting my beautiful car

If I could give 0 stars, I would in a heartbeat. Do NOT Purchase your next vehicle from Dickson City Hyundai, Save your precious time and money because otherwise you will be disappointed. I was there last week due to my lease maturing in October therefore I was looking to trade in my vehicle to purchase a new one. 1st off, I went with the intention of purchasing a used EV Tesla from another dealership and requested a print out of my buy out quote just to get the run around from the manager Billie. The sales rep Greg was professional ...

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Recall was fixed quickly and promptly. Staff is very nice.

I had a positive experience with the service department. They honored their warrantee and did the work quickly and well.

Everyone at the service department was friendly took care of the problem right away. Would recommend him if needed.

Great service and great, helpful people.

Looking for a first car for my Grandson who was paying for this car on his own wages while going to college. Alex was a very nice guy and took his time with us knowing my Grandson could only afford so much. It’s a beautiful used car and in his budget. I was just disappointed as they sent a black book invitation however, there were loopholes as there usually is with buying a car. I know it was a come on to get us there.

(Translated by Google) Good and professional service (Original) Buen servicio y profesional

I had the best sales representative he was kind, patient and found me the perfect car to fit my needs and color request!! If you stop by ask for Christopher Fitch!!

We were able to get the deal that we wanted, and felt like our concerns were respected throughout the process. Happy with the deal done.

In a time where I needed Genuine help and support Dickson city Hyundai came to the rescue! I would Like to thank Jonathan my sales man. Selton for greeting us and making me feel like family and the service department for helping as much as they could. Thank you 🙏🏼

Nezir was great. Very professional, patient and friendly. The entire staff made me feel comfortable during my time I was there. I would definitely recommend Nezir to my family and friends. He promptly resolved any issues or concerns I had. The overall experiences was great. I love my vehicle I purchased!

Wonderful place to do business with for my wife and I

Was able to trade in my car for a good price and left the same day with a brand new vehicle! Chris was a great salesman and very easy to work with.

Great

Needed them to look at a rear axillary noise I was hearing. Was told be someone else need to replace the axil. Dickson hyundai said all is well and also changed my oil while I waited. Very honest service center. Will be back.

The service department is very well organized, the girl who waited on me ,name was Launi,and very knowledgeable of your products, it's the third Hyundai I've owned ,and every time I come in I'm treated as a gentleman, Kudos for your staff and professionalism. Richard Griffiths.

I dropped off my vehicle in the morning and was called shortly after to let me know it was complete. Great service and even better service advisor. Launi in service is always the best person to talk to. She is the face of service.

The service department is fantastic!! They take care of their customers.

Very professional salesmen, so friendly. I love my new Hyndai Venue. I would buy a vehicle from them in the future.

Love our new ride. Great experience!!

Rides and drives soooo nice

Nothing bad to say here. Salesman was awesome, and the rest of the employees I had dealt with as well. Definitely will be a returning customer. 10/10 experience

I love Dickson city Hyundai. Jordan always has helped me get into what I wanted. I’ve been working with him for the last 6 years, and all 3 vehicles, he’s made my dream come true!!

My husband and I bought another family car, since we have a third driver in the house! Our salesperson Vinnie was wonderful. Personable & kind. He took plenty of time helping us make a good decision, helped get us a great deal, showed us all the features of the car, and even connected our phones to CarPlay. We will go back to him if we need a new car in the future :) Anthony in finance was wonderful and personable as well and took time to explain our loan, our service schedule, and our warranty. Great experience all around. We highly ...

Good fast service..never had anything bad against them ..very friendly...and take time to explain everything to me..thank you

Not my first purchase at this dealership, excellent service from sales to finance to service department.

I came in with the plan to hopefully buy a car, and with the help of the salesman Jordan I was instead able to lease it at a cheap price, I would highly recommend Dickson City Hyundai.

They aren’t ranked number 1 for 4 years straight for no reason. Love this place, had nothing but good experiences for the past 2 vehicles we’ve purchased through them. And Nezir is one of the best salesmen there.

I brought my Santa Fe to Dickson City Hyundai after experiencing car troubles and unable to drive home to Philly. Although DCH was backed up, they recommended dropping the car off and ensured they would get to it as soon as possible, within a week. Sure enough, a week later, I called to check on the status of my car and they completed the work and so much more! Their communication and professionalism was top notch, and I felt very confident with the work that was performed. I can’t thank DCH enough for getting my much-needed vehicle back to ...

Excellent place to buy a car or get repairs done

Got a good deal on our car. Salesman Troy was very friendly and helpful. Things got a little confused but husband took care up to them the next day and it was taken care of. They were very busy with special sales going on. They sold a lot of cars while we were there. This is the Third Hyundai Elantra we have bought there. Love the Sonata too but out of our price range at this time. My husband is retired and I hope to retire some day. Old car on two left pictures. New car two right pictures.

Vinny the salesman was outstanding when above and beyond to get me what I wanted car wise and payment wise with my trade in. Tony in finance did the same as well. No pressure from Vinny explained everything from start to finish and reached out the next day to make sure all was ok and if I had any questions. This is my 2 nd purchase from Dickson city Hyundai no complaints will keep coming back They even do my registration which is out of state and transfer it all with ease. This is my 4 th Hyundai best car around and ...

This was my first service for my new Santa Fe and everything went smoothly. Launi Kopa, my service advisor was very nice and friendly and explained everything that was done to my car. It was serviced very quickly. I have taken my other vehicles there as well and never a problem. Hats off to DCH!!!

The staff at Dickson city Hyundai was phenomenal! They went above and beyond to get my family into a brand new 2024 Santa Fe hybrid. They were personable, professional, and all around great. I would come here 1000 times for any purchase, and I’m telling all of my friends and family to purchase here as well! Shout out to Ray, Vinny And Kyle appreciate the outstanding effort in getting my family in a safe suitable car and thank you for being so understanding! Made us feel like family

The team at Dickson City Hyundai was very knowledgeable and patient, offering many suggestions while allowing me time to explore different options without hovering. I went for the Summer Sales Event and even though it was busy, they allowed me all the time I needed…and provided coffee. I have a new Elantra now. Satisfied and happy!

I went in for an oil change and came out with a new 2024 Tucson. Vinny was my guy and he was the BEST, hands down, of any sales agents I’ve ever dealt with and I’ve dealt with lots over my years of buying cars. He wasn’t pushy and got me a great deal! I highly recommend anyone looking for a used or new vehicle, to ask for Vinny!!

Excellent service, good, affordable vehicles, Vinny & Billy really helped me out with what I was looking for, large inventory to select from, they were friendly, informative, respectful & understanding, great experience. Highly recommend

Had my SUV in for service today. Had the catalytic converter changed on it. Told me it would be 2 to 2 and half hrs to change. The took me home so I didn't have to sit they and wait and then came and picked me up when it was done. The ladies at the service desk were fantastic and so helpful. Great Job.

Jon was a pleasure to work with. He was professional, listened to what we wanted, and fun too! He did his best to get us a good deal and we're really excited about our brand new car. Thanks Jon!!

Very fast.peaple very pleasant.

Extremely friendly and helpful staff! Made buying a new car seamless and stress free.

Everyone was very nice.

Lani the service consultant is excellent. We left our car at the appointment time and was called for pick up in about 1 1/2 hours. The service was done professionally and we are very happy with the service at Hyundai Dickson City .

I bought a Kona and I am loving it. Thanks for all the help

It was my first time here. Everyone was friendly and very helpful. They got the job done quickly and everything is great!

Unbelievable and incredible service and sales! Kid friendly and amazing performance from all! Thanks guys for such a great experience!

Took care of all my recalls.

Great service will tell people about the service you provide.

Great service, and all the people that work there are pleasant and knowledgeable. We were in and out in 1 hour.

My overall experience was amazing. Nazir was easy to work with, up front, and took care of everything in a timely manner. It really is a pleasure telling everyone that he helped me over at Dickson City Hyundai!!! The cherry on top is that the car is absolutely amazing and really gives me something to be genuinely happy about!!! Thank you for the prompt scheduling and thank you to Nazir for being awesome!!!

Jordan was our sales person, and he was very professional and not at all pushy which I much appreciated and we did end up buying a car without pressure.

I had a great experience here! John was the person who helped me throughout the whole process and I am so happy with my new car. I recommend John as your car sales agent!

Everyone was super friendly and very polite

As a 15+ year Service advisor/Service manager I was absolutely blown away. We bought the vehicle for my girlfriend’s daughter less than 2 weeks before the engine failed and we originally called a closer Hyundai dealer and was given the run around. From my first contact with anyone from Dickson City Hyundai to the day we picked it up I couldn't have been more impressed. That is how our service departments are supposed to operate, regardless of the manufacturer!!! Great job!! You now have a customer for life!!

Exceptional customer service. "Save every day at Dixon City Hyundai!" (Singing the radio jingle) 🤓

I was so impressed with how quickly they took my car in. They had it back to me in no time. So happy Bought my car there!!