Had my vehicle towed in for an issue with it misfiring on #4 cylinder. I was very surprised they had an appt available on 7/13/2026 at 130pm. I was able to get my car towed and it arrived onsite at 1019am 7/13/2026. At 4pm on the same day I reached out for a status. They told me I did not respond to a text to acknowledge working on the vehicle. Told them I did not get a text and immediately they sent me the text. I acknowledged it and just figured something went wrong and it work itself out. The next day, 7/14, I reached out in the morning and was told since it was next in line to get in. I asked when I would know what is wrong. The woman I spoke to said it will take a couple days for them to contact me. I am confused....next in line but then it will take couple days. Why is that. I got the answer we are very busy here and people have called off. Still I am confused I am next in line but it will take a couple days to get back to me. I wait until the afternoon to check again, I called and this time I was told that they are contacting Enterprise. I asked why and they stated they don't have a vehicle. Told the lady that I wasn't looking for a vehicle and then she put me on hold and told me that I am next in line. Learning here that the standard answer here is you are next in line. In the late afternoon I called back and this time Steve answered the phone. I explained the same thing to him and he told me I don't have an appt so get it in when he can. I tried to explain that I had an appt on Monday. Okay, I will just try the next day. Today, 7/15 I called again and was told we will call you when the car gets in. I don't have faith in them calling me because they did not call me when they had an issue with the appt and it took me to call to find out they sent the wrong text. Clearly the service department is understaffed and just do what they need to get people off the phone. This is the reason I stopped going there for service because it was terrible and I take it to my local garage. Since this was a warranty item (I believe) I am stuck taking it to the dealer. If I would have known all of this I would have taken it to the garage near my house to get checked. Now that it is towed, I am stuck without a vehicle and can't get an answer when it will get in. Willing to update my review at a later time when I finally get someone to be honest with me. Steve was the most honest with I am going to get it in as fast as I can. The others....next in line....okay, that is not being truthful.

So far the dealership has done the right thing by me. When my check engine light came on 3 days after I got the car, the got it right in and checked it out.

Worked with me to get what I wanted and didn't disappoint. Very happy with my new car

Everyone was friendly and helpful. And knowledgeable on the vehicles.. The place was clean , I would refer friends and family to go to Hyundai

I was very happy with my salesperson, Sondro! He listened to what I was looking for and helped make it happen!

My salesman, Sondro, was wonderful! I truly enjoyed the fact that he listened to me and made it possible for me to lease.

Everyone is so friendly and helpful. They made sure to get me into my dream car!

Understanding of my financial needs and cooperative helping me find the best deal Attentive and patient

Friendly, considerate and trustworthy. Anthony Tooson sold me my last Hyundai in 2014. So awesome, I came back. John Costa was very kind and helpful. Still have my 2013 Santa Fe & now a 2025 Tucson??

They were very friendly and extremely easy to work with Professional and courteous Very pleasant

Nate was great finding me the perfect vehicle. Really helped me out with a new Santa Fe

I was able to discuss what I was looking for and my finances. I think John found something that would meet my needs. Overall, a good experience.

Dickson City Hyundai was very good at getting me a car and cheap. Nate was an exceptional salesperson and made sure I had all the information I needed to make the right choice for my new vehicle.

Nate was an absolute pleasure to work with throughout the whole experience from start to finish. He strived to help me out with my difficult credit and made my time worth every second. Would recommend anyone to him!

Jacob was fantastic to deal with. Very professional with a great and inviting attitude. Stayed late to work on our schedule making it a quick and easy process. One of the better car dealership expieriences.